Testimonials

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Betsy Reddington
Full Star Full Star Full Star Full Star Empty Star
12-9-2019
DEALERRATER
tonyweil
Full Star Full Star Full Star Full Star Full Star
12-5-2019
The best dealship I've ever dealt with

I have been going to Crystal for about 18 years and have bought 3 cars there. They have always been very good on new car price and w/excellent service. The routine maintenance is priced much lower than other dealerships I've gone to in the past. They are friendly and generally quick on service so, often I can stay for an hour and be out. I recommend them highly.

GOOGLE
Roberto Cotelo
Full Star Full Star Full Star Full Star Full Star
11-23-2019
GOOGLE
tony salcedo
Full Star Full Star Full Star Full Star Full Star
11-21-2019

Nice place to do business. Great service area

DEALERRATER
AudraP
Full Star Full Star Full Star Full Star Empty Star
11-21-2019
A Little Confused

I've been bringing my Toyota to Crystal Auto Mall since I purchased the car back in January of 2017 and have never had a problem. The employees in their service department have always been very friendly and informative. This past visit was different. My previous visit they stated my brakes would have to be checked to see if it was time to do maintenance on them. This current visit, all of a sudden the brakes were fine and it's the tires that may need replacing. I found it very confusing that all of a sudden the brakes were fine, when no maintenance has been done on them. Also this last time was the first time I wasn't given a printout of the work that was completed on my car and what may or may not need maintenance done.

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Neisha Young
Full Star Full Star Full Star Full Star Full Star
11-20-2019
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nelson nieves
Full Star Full Star Full Star Full Star Empty Star
11-17-2019
GOOGLE
Ashutosh Anjaria
Full Star Full Star Full Star Full Star Full Star
11-12-2019

Good no pressure service department. Very comfortable waiting lounge and free WiFi makes it even more pleasant experience.

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Ranjit Chouhan
Full Star Full Star Full Star Full Star Full Star
11-9-2019
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Anna E
Full Star Full Star Full Star Full Star Full Star
11-7-2019
DEALERRATER
Duke
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Oil change

The oil change and tire rotation went off as planned. No problem excellent service. Upon getting into my car, I found my key fob removed and put into a cup holder. I guess the service tech (or whoever removed it) took offense to the key fob I had on it- a Greenbrook GMC fob. I also have a steering wheel cover on my steering wheel. There are a few bits missing previously. When I turned the wheel, a 3 inch piece came off in my hand. If the tech(or whoever) said I took a piece off by accident, I would have said "OK, no big deal, I know it was damaged." These seem to minor transgressions, but I could have been told. A simple courtesy. I suspect I will have to examine my Rav4 every time I take it for service.

GOOGLE
Les Gesteland
Full Star Full Star Full Star Full Star Full Star
10-28-2019

Polite, very helpful

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Harinder Singh
Full Star Full Star Full Star Full Star Full Star
10-27-2019
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Bre Johnson
Full Star Full Star Full Star Full Star Full Star
10-24-2019
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AHMED ZOHDY
Full Star Full Star Full Star Full Star Full Star
10-26-2019

Great stuff and very helpful especially Mr.Nader and Mr.Mohamed Ali, i highly recommend seeking them for the best deals

GOOGLE
Osdell Crespo
Full Star Full Star Full Star Full Star Full Star
10-19-2019

The ultimate place to buy a car.. they work so hard to get my problem resolve it was something i had never seen in a dealership in my life before. from 1 to 10 ill have to give them a 20

GOOGLE
Swaraj Kashyap
Full Star Full Star Full Star Full Star Full Star
9-28-2019
GOOGLE
Ali M
Full Star Full Star Full Star Full Star Full Star
9-19-2019
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Ricardo Deoliveira
Full Star Full Star Full Star Full Star Empty Star
9-15-2019
DEALERRATER
ciic
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Most reliable mechanics

I have been using this service department for over 20 years. During this time I've also had other mechanics from Toyota Morristown and Autoland on Rt 22 and a small garage in Berkeley Heights. My experience says that Crystal Toyota is clearly the most reliable and capable service department. They are a bit pricey but when a service is done the problems are fixed on all occasions. Very impressive.

GOOGLE
Sonia Noemi Salmeron
Full Star Full Star Full Star Full Star Full Star
9-1-2019

Awesome services

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Gul Tariq
Full Star Full Star Full Star Full Star Full Star
8-29-2019
GOOGLE
David Jimenez
Full Star Full Star Full Star Full Star Full Star
8-24-2019

Nice cars

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Ilene Schulman
Full Star Full Star Full Star Full Star Full Star
8-24-2019

The saleswoman Melissa F. Was great. She was thorough and seemed to understand us well. It was a no hassle process.

GOOGLE
Jorge Padilla
Full Star Full Star Full Star Empty Star Empty Star
8-24-2019

(Translated by Google) prices are very high compared to Fred beans route 202 (Original) son muy altos los precios a comparación a Fred beans ruta 202

GOOGLE
Charles Inghilterra
Full Star Full Star Full Star Full Star Full Star
8-23-2019

The selection of vehicles was impressive. There were many models at various price points on display. In my opinion, Kevin made the visit worthwhile. He was very professional and extremely knowledgable.

GOOGLE
Edwin Ruiz
Full Star Full Star Full Star Full Star Full Star
8-22-2019

Bought a Vehicle from Jocelin. Super nice person. Gave me a great experience. She fought for me on the price. I felt like she had my best interest in mind and we were a team trying to help get me home with a new vehicle. And the manager Kevin Cadena was great. Both were honest and trustworthy people. I would go to them again.

GOOGLE
Will Scott
Full Star Full Star Full Star Full Star Full Star
8-12-2019

Parts department was really nice and good at getting the parts i needed

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Peter A
Full Star Full Star Full Star Full Star Full Star
8-12-2019

Great service. Sales and service staff are awesome.

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Pilato Plato
Full Star Full Star Full Star Full Star Full Star
8-2-2019

Good car dealership

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Martin Ragaie
Full Star Full Star Full Star Full Star Full Star
7-31-2019

Crystal auto mall

DEALERRATER
hosehead75
Full Star Full Star Full Star Full Star Full Star
7-31-2019
quality service, reasonable prices

You go to the dealership because they know what they're doing. These guys seem to know what they're doing. They have reasonable prices and the waiting area is nice enough. In the past they have offered me a loaner when the maintenance was taking longer than expected.

GOOGLE
Mohammed Elkholy
Full Star Full Star Full Star Full Star Full Star
7-31-2019

Stopped in and was kindly welcomed but Wael Ragaie, he was able to help my parents find exactly what they were looking for. They were looking for a car that they would enjoy driving, and save a lot of money on their gas bill every month. They ended up with a Camry, and 5000 miles, and a month later, they found it was the best decision ever. Definitely recommend Wael, and the team at Crystal Auto Mall. Thank you again

GOOGLE
Anthony D.
Full Star Full Star Full Star Full Star Empty Star
7-29-2019

Great place to purchase your next Toyota. Salesman Kelvin was phenomenal on showing me around and dedicating his knowledge on each car we saw. Great cars, great prices and great service by the salesman. Gave it 4 star because manager KEVIN wasn't the best person to negotiate with. He was very fast and felt like he wanted us out. Didn't even explain the numbers well enough for us to get it. As i was negotiating someone else purchased the car i was negotiating, pretty unprofessional and the manager Kevin didn't do nothing or even apologize for that. i I suggest talking to a different manager or owner if negotiating. Very disappointing at that but overall great place. If buying your next Toyota go to Kelvin, great down to earth guy that will suit all your needs on your purchase.