Testimonials

DEALERRATER
MyRAV
Full Star Full Star Full Star Empty Star Empty Star
3-25-2020
Oil Change

Buyer beware. Keep an eye on your bill and assure that all services are actually performed. Courteous and friendly staff would be a reason to return again.

GOOGLE
Viviana Cuéllar
Full Star Full Star Full Star Full Star Full Star
3-7-2020
GOOGLE
Sudhesh Nair
Full Star Full Star Full Star Full Star Empty Star
3-7-2020
GOOGLE
Amal Beshara
Full Star Full Star Full Star Full Star Full Star
3-4-2020
GOOGLE
Lonnie Jones
Full Star Full Star Full Star Full Star Full Star
3-3-2020

Went to the parts department, ring the bell, the parts rep came out immediately. Approximately 7 minutes later I was on my way with the auto battery which is what I needed.

GOOGLE
George Delucca
Full Star Full Star Full Star Full Star Full Star
3-3-2020
DEALERRATER
tacoma2015
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Jeff Kemp, thanks for the helpful service. The estimates...

Jeff Kemp, thanks for the helpful service. The estimates are accurate and fair and the facility is comfortable and clean. Great experience at a dealer for service.

GOOGLE
Elizabeth T
Full Star Full Star Full Star Full Star Full Star
3-2-2020

Very pleasant staff. Fast service! Very satisfied

GOOGLE
Tami Bell
Full Star Full Star Full Star Full Star Full Star
2-29-2020

Awesome place! This was my first experience going into a dealer and I was able to get my car. It was a process and long but at the end of the day I got the car I wanted. Everyone is so friendly and they genuinely want to help you get into a car and going! And they work with you. I recommend this place to whoever is looking to get a car stop here!

GOOGLE
Mike Dinno
Full Star Full Star Full Star Full Star Full Star
2-23-2020

We just a bought a new 2020 Camry today and was very impressed with the staff. Especially Nadar Beskal, Mohamed Ali, and Jeff Bradley. Great bunch of guys. Even Fady in Finance. Doesn't try and sell you any shady BS to take your money. All these guys are genuine and aren't looking to rip you off or take advantage of you. I definitely recommend this dealership.

GOOGLE
Janaki S
Full Star Full Star Full Star Full Star Empty Star
2-19-2020
GOOGLE
Alan Braunstein
Full Star Full Star Full Star Full Star Empty Star
2-17-2020
GOOGLE
Anne Maimone
Full Star Full Star Full Star Full Star Full Star
2-17-2020
GOOGLE
joe black
Full Star Full Star Full Star Full Star Full Star
2-15-2020

Just got back from service and it was one of the best experiences i have ever had pulled in to what looks like a brand new facility to be greeted by the service manager Alan who checked me in and treated me as if we had know each other for years ,He made my first visit great and i will tell all my family and friends to see Alan for service we have 4 Toyota's in our family.

GOOGLE
Gleidys Batista
Full Star Full Star Full Star Full Star Full Star
2-13-2020

(Translated by Google) Very good attention (Original) Muy biena atención

DEALERRATER
auntbran
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Efficient and Friendly

I always take my Rav4 to Crystal for service. Their employees are courteous and friendly and service is quick and efficient. I bring my crocheting and spend a quiet hour in their pleasant and comfortable waiting area, knowing my car is serviced by seasoned professionals.

GOOGLE
Mauricio Criollo.
Full Star Full Star Full Star Full Star Full Star
1-28-2020
GOOGLE
Luis Gonzalez
Full Star Full Star Full Star Full Star Full Star
1-23-2020
GOOGLE
Anthony Vandyke
Full Star Full Star Full Star Full Star Full Star
1-18-2020
GOOGLE
Palak Patel
Full Star Full Star Full Star Empty Star Empty Star
1-16-2020
DEALERRATER
Mltennis
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Crystal did a great job in repairing my car. Was having...

Crystal did a great job in repairing my car. Was having front end noise and went on a test drive with Ron and the mechanic to help identify the issue and they were able to cover the work under warranty. Thanks!

GOOGLE
Campoe Bernal
Full Star Full Star Full Star Full Star Full Star
1-8-2020
GOOGLE
Undefined Silver
Full Star Full Star Full Star Full Star Full Star
1-2-2020

Under renovation but still great service! Looks like a great GC! Keeping things moving and neat.

GOOGLE
Gladis Ramirez
Full Star Full Star Full Star Empty Star Empty Star
12-29-2019
GOOGLE
Ellis Hilton
Full Star Full Star Full Star Full Star Full Star
12-28-2019
GOOGLE
Alan Chernoff
Full Star Full Star Full Star Full Star Empty Star
12-22-2019
GOOGLE
Wajid Aloko
Full Star Full Star Full Star Full Star Full Star
12-16-2019

Crystal is the best

GOOGLE
Betsy Reddington
Full Star Full Star Full Star Full Star Empty Star
12-9-2019
GOOGLE
Jorge Huaman
Full Star Full Star Full Star Full Star Full Star
12-7-2019

(Translated by Google) EXCELLENT ATTENTION. (Original) EXCELENTE ATENCIÓN.

DEALERRATER
tonyweil
Full Star Full Star Full Star Full Star Full Star
12-5-2019
The best dealship I've ever dealt with

I have been going to Crystal for about 18 years and have bought 3 cars there. They have always been very good on new car price and w/excellent service. The routine maintenance is priced much lower than other dealerships I've gone to in the past. They are friendly and generally quick on service so, often I can stay for an hour and be out. I recommend them highly.

GOOGLE
Roberto Cotelo
Full Star Full Star Full Star Full Star Full Star
11-23-2019
GOOGLE
tony salcedo
Full Star Full Star Full Star Full Star Full Star
11-21-2019

Nice place to do business. Great service area

DEALERRATER
AudraP
Full Star Full Star Full Star Full Star Empty Star
11-21-2019
A Little Confused

I've been bringing my Toyota to Crystal Auto Mall since I purchased the car back in January of 2017 and have never had a problem. The employees in their service department have always been very friendly and informative. This past visit was different. My previous visit they stated my brakes would have to be checked to see if it was time to do maintenance on them. This current visit, all of a sudden the brakes were fine and it's the tires that may need replacing. I found it very confusing that all of a sudden the brakes were fine, when no maintenance has been done on them. Also this last time was the first time I wasn't given a printout of the work that was completed on my car and what may or may not need maintenance done.

GOOGLE
Neisha Young
Full Star Full Star Full Star Full Star Full Star
11-20-2019
GOOGLE
nelson nieves
Full Star Full Star Full Star Full Star Empty Star
11-17-2019
GOOGLE
Ashutosh Anjaria
Full Star Full Star Full Star Full Star Full Star
11-12-2019

Good no pressure service department. Very comfortable waiting lounge and free WiFi makes it even more pleasant experience.

GOOGLE
Ranjit Chouhan
Full Star Full Star Full Star Full Star Full Star
11-9-2019
GOOGLE
Anna E
Full Star Full Star Full Star Full Star Full Star
11-7-2019
DEALERRATER
Duke
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Oil change

The oil change and tire rotation went off as planned. No problem excellent service. Upon getting into my car, I found my key fob removed and put into a cup holder. I guess the service tech (or whoever removed it) took offense to the key fob I had on it- a Greenbrook GMC fob. I also have a steering wheel cover on my steering wheel. There are a few bits missing previously. When I turned the wheel, a 3 inch piece came off in my hand. If the tech(or whoever) said I took a piece off by accident, I would have said "OK, no big deal, I know it was damaged." These seem to minor transgressions, but I could have been told. A simple courtesy. I suspect I will have to examine my Rav4 every time I take it for service.

GOOGLE
Les Gesteland
Full Star Full Star Full Star Full Star Full Star
10-28-2019

Polite, very helpful

GOOGLE
Harinder Singh
Full Star Full Star Full Star Full Star Full Star
10-27-2019